Privacy Policy

1. Information We Collect

Personal Information You Provide

• Name, date of birth, gender
• Mobile phone number (used for authentication via OTP)
• Religion, sect, and community details (Vaishnav sub-community)
• Educational qualification, occupation, and income range
• City, state, and country of residence
• Marital status, height, and physical attributes
• Family background and details
• Profile photographs you upload
• Partner preferences

Automatically Collected Information

• Device type, operating system, and app version
• IP address and approximate geographic location
• Usage data: screens visited, features used, time spent
• Crash reports and performance diagnostics

Communication Data

• Messages exchanged between matched users within the app
• Interest requests sent and received
• Reports and blocks initiated by users

2. How We Use Your Information

We use the information we collect to:

• Create and manage your user profile
• Suggest compatible matches within the Vaishnav community
• Enable communication between matched users
• Verify your identity and prevent fraud
• Process subscription payments and manage your plan
• Send service notifications, reminders, and important updates
• Respond to your support requests and feedback
• Improve and personalize the app experience
• Enforce our Terms of Service and community guidelines
• Comply with applicable Indian laws and regulations

3. Sharing of Information

With Other Users

Your profile information (name, photos, community details, occupation, etc.) is visible to other registered users on the platform. Contact details such as phone number are only shared when you explicitly choose to share them.

With Service Providers

We work with trusted third-party services including:

• Firebase (Google) — authentication, database, storage, and analytics
• Expo / React Native — app delivery and push notifications

For Legal Compliance

We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, safety, or property of Rasik Bandhan, our users, or the public.

4. Data Storage & Security

Your data is stored on Google Firebase servers located in the asia-south1 (Mumbai) region, ensuring compliance with Indian data residency expectations.

We implement the following security measures:

• Firestore security rules restricting data access to authorized users only
• Firebase Storage rules restricting photo access
• OTP-based phone authentication — no passwords stored
• Encrypted data transmission over HTTPS/TLS

While we take every reasonable precaution, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use the app responsibly.

5. Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — update or correct inaccurate information via your profile settings
• Deletion — request deletion of your account and associated data from within the app or by contacting us
• Deactivation — temporarily hide your profile without deleting your data
• Portability — request your data in a portable format

To exercise any of these rights, contact us at the details listed in Section 9.

6. Children's Privacy

Rasik Bandhan is intended for users who are 18 years of age or older. We do not knowingly collect personal information from minors. If we become aware that a user under 18 has registered, we will promptly delete their account and data.

7. Third-Party Services

Our app integrates with third-party services. When you interact with these services (e.g., WhatsApp for payment coordination), their own privacy policies apply. We encourage you to review the privacy policies of any third-party service you use in connection with Rasik Bandhan.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through in-app notifications or by updating the "Last updated" date at the top of this page. Continued use of the app after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• App: Rasik Bandhan
• Email: connect@rasikbandhan.in

We are committed to resolving any concerns promptly and transparently.